Terms & Conditions

By visiting or buying from Rustic Passion LLC ("Rustic Passion," "we," "us") at shoprusticpassion.com, you agree to these Terms & Conditions. If you do not agree, please do not use our website or place an order.

You may use our website to browse products and make purchases for personal use. You agree to provide accurate information and to use the site lawfully. We may update, change, or discontinue any part of the website at any time without prior notice.

You may create an account to track orders, save scents, and store addresses. You are responsible for keeping your account information accurate and for activity that occurs under your account. Please contact us if you believe your account has been misused.

We describe our products as accurately as we can. Because our soaps are handmade in small batches, colors, weights, and details may vary slightly. Prices are shown in U.S. dollars and may change at any time. The price in effect at checkout applies to your order.

Placing an order is an offer to buy. We accept orders when we confirm them and process payment. We use Stripe to process payments; your card or payment details are handled by Stripe and its payment partners, not stored by us. By placing an order you authorize us to charge the approved amount to your payment method.

We may decline or cancel an order — for example, if a product is unavailable, pricing or billing information appears incorrect, or an order appears fraudulent. If we cancel after payment, we will refund the amount paid. You may request cancellation before your order ships by contacting us as soon as possible; once an order has shipped it cannot be cancelled but may be handled under our Returns & Refunds Policy.

Delivery methods, charges, and timeframes are described in our Shipping Policy, which is part of these Terms.

Our return and refund practices, including how to request a return, are described in our Returns & Refunds Policy, which is part of these Terms.

All products are subject to availability. If an item you ordered is not available, we will let you know and may offer an alternative or refund the unavailable item.

The content of this website — including text, images, logos, product names, and design — is owned by or licensed to Rustic Passion and is protected by intellectual property laws. You may not copy, reproduce, or reuse our content without our permission, except as needed to use the site for personal shopping.

You agree not to:

• Use our site for any unlawful purpose or to violate these Terms.
• Misuse, disrupt, or attempt to gain unauthorized access to our site or systems.
• Provide false or misleading information when placing an order.
• Scrape, copy, or redistribute our content for commercial use.

Our products are sold for personal care use. We describe ingredients and scents in good faith, but we do not make medical or health claims, and our products are not intended to diagnose, treat, or cure any condition. If you have sensitivities or allergies, please review the ingredients and consult a professional before use.

To the fullest extent permitted by law, our liability for any claim arising from your use of our site or products is limited to the amount you paid for the relevant order. We are not liable for indirect, incidental, or consequential damages.

We may update these Terms from time to time. The effective date at the top of this page shows when the current version took effect. Your continued use of the site after changes take effect means you accept the updated Terms.

Questions about these Terms? Contact us:

Email: shoprusticpassion@gmail.com
Phone: 920-572-7635
Mailing address: N7469 Spoehr Rd, Black Creek, WI 54106